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FAQs

How do I send a Cybele Star Gift Card to someone?

When purchasing a gift card, you have two options:

  • Send it directly to the recipient’s email by entering their details at checkout.
  • Receive it yourself and forward it via email or WhatsApp whenever you prefer.

All e-gift cards include an "Add to Apple Wallet" option for easy access.

Can I use the gift card with other promotions or discounts?

Yes! Cybele Star Gift Cards can be used alongside discount codes and promotions. If the total order amount exceeds the gift card balance, you can pay the difference with another payment method.

Does the gift card expire?

No! The Cybele Star Gift Card has no expiration date, so it can be used whenever it’s needed.

Can I return or get a refund for a gift card?

You can request a refund within 14 days of purchase, provided the card has not been used. Once redeemed, the gift card is non-refundable. For more details, check our Gift Card Terms & Conditions.

How can I check my gift card balance?

To check your Cybele Star Gift Card balance, simply contact our customer service team, and we’ll be happy to assist you!